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Terms of Use

    • Voucher is valid for 30 days only upon the date of purchase
    • Once payment is successful, you will receive your voucher by email that includes a code to redeem the voucher.
    • Once vouchers are purchased, you will need to contact the chosen clinic to book an appointment for the chosen treatment to redeem the voucher
    • Please make sure not to share the voucher code with anyone before attending your appointment
    • Once you arrive at the clinic for the treatment, you will need to present the voucher with the barcode received by mail from lasemd.me
    • It’s your responsibility to ensure that you receive the treatment as stated on the voucher.
    • Any mishandling of the voucher or refusal to grant the treatment should be reported through the contact us page on the lasemd.mewebsite within 24 hours
    • Treatment vouchers are non-transferable and non-cashable
    • In case of any feedback or complaint please contact us on:

+966 11 465 0371 for customers in KSA

+971 4 451 4455 for customers in other countries

or  send an e-mail to imdad@imdad.com

    • Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of KSA for customers in KSA and UAE for other countries.
    • Kingdom of Saudi Arabia is our country of domicile for customers in KSA
    • United Arab of Emirates is our country of domicile for customers in other countries.
    • Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.
    • If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
    • The cardholder must retain a copy of transaction records and Merchant policies and rules.
    • https://lasemd.me/ will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE  and KSA.
    • Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
    • “We accept payments online using Visa and MasterCard credit/debit card in AED, SAR, OMR, BHD, JOD, QAR, KWD.